tour Policy

Reservations:

In order for us to process your request for reservations fully, we advise placing your order a minimum of 30 ~ 45 days prior to your travel date.(but if you find-out about us in the last moment please call us right away we may still have open space for the last moment - urgent customers but no guarantee) All reservations are subject to availability. Any disability requiring special attention should be reported at the time of booking. Royal Hawaiian Transportation Group LLC will make all reasonable attempts to accommodate the needs of the disabled passengers.

Children:

Royal Hawaiian Transportation Group LLC is a child, disable and orderly friendly company.

Payment Methods
Full payment for services must be received prior to service. We accept credit card. Credit cards accepted are:
VISA
Master card
Discover Card
American Express Card

All payments are subject to a 20% credit card service charge in the event of cancellation.

International Ordering
For international charges/payments to Royal Hawaiian Transportation Group LLC are denominated in US Dollars (US$) when charged.

Cancellation Policy
Full payment for services must be received prior to service.

A- Cancellations must be made 72 hours prior to the day of service and will result in a 20% credit card charge.
B- Cancellations made in a shorter period of time (less than 72 ~ 24 hours prior to the day of service) will result in a 50% charge )
C- No shows will incur full charges/NO REFUND.
D- Claims for refunds must be made within thirty (30) days from the date of service.

REFUND:
All refunds will be credit to your account within 2 ~ 4 weeks after cancelation date.

RoyaL Hawaiian Transportation Group LLC

Policies For Royal Hawaiian Tour LLC

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Royal Hawaiian Transportation group LLC